Warsaw EDITION

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Bols Business class – Warsaw

The final Bols Business class edition of 2016 took place in the Pin up studio in Warsaw, Poland. The event was attended by a record number of 150 hospitality professionals whom were treated to a varied and international line up of speakers. The event was kicked off with local hero Rafał Ciesielski who captured the audience with his knowledge on how to build a complete system for your bar. Rafal was followed by Mateusz Zabiegaj, a well-known industry expert who clarified the pros and cons of premium brands in the bar. After the break Elliot Ball from the Cocktail trading co. in London took the stage to discuss guest communication. When does the communication start, how to communicate the soul of your bar and last but not least, when does the communication end? The closing act of the event was realized by the power couple of Amsterdam: Lydia Soedadi and Boudewijn Mesritz who gave an inspiring talk about how they managed to build their own brand, the bar Tales and spirits in Amsterdam.

Rafał Ciesielski ‘How to build a system for your bar’

During this talk, Rafal shares his wealth of experience in working, opening and consulting different styles of bars. When he considers the management of a bar he thinks about the complete picture, the total system of a bar. The system includes the facilities, the team, service, training & education and the financial side of the bar. He discusses the various steps to consider when you operate any bar and points out the striking similarities in managing a football team.
About Rafał Ciesielski: 
Passionate about bartending, Rafał learned the tricks of the trade through a decade of working in top bars in London, including Circus Restaurant & Bar, SO.UK, Gaucho and the Cinnamon Club.
Rafał was the bar manager for awarded cocktail bars in London such as Le Cafe Anglais (London Restaurant of the Year 2008) and Lutyens Restaurant, Bar & Cellar Rooms (The Best New Restaurant - Autumn 2009).
Rafal now works as a consultant and trainer for young bartenders. Working in Gdansk he designs bar working stations and supplies bars in the whole of Poland. He is the author of Barschool.pl and Better Bar concept, and was awarded with the Product of the Year award for Barschool.pl and the prestigious Personality of the Year award in 2016.   

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