The final Bols Business class edition of 2016 took place in the Pin up studio in Warsaw, Poland. The event was attended by a record number of 150 hospitality professionals whom were treated to a varied and international line up of speakers. The event was kicked off with local hero Rafał Ciesielski who captured the audience with his knowledge on how to build a complete system for your bar. Rafal was followed by Mateusz Zabiegaj, a well-known industry expert who clarified the pros and cons of premium brands in the bar. After the break Elliot Ball from the Cocktail trading co. in London took the stage to discuss guest communication. When does the communication start, how to communicate the soul of your bar and last but not least, when does the communication end? The closing act of the event was realized by the power couple of Amsterdam: Lydia Soedadi and Boudewijn Mesritz who gave an inspiring talk about how they managed to build their own brand, the bar Tales and spirits in Amsterdam.