Bols Brand Ambassador and Mixit trainer John Parsons has been at the forefront of the UK barscene for years. In his talk he talks about what guests really want from a cocktail.. and where the focus should be when selling drinks.
Bols Business Class
Esther Medina-Cuesta: Back to the Real Hospitality
The importance of good staff and their hospitality mindset is crucial for a bar to survive in the industry of tomorrow. In this talk Esther provides some usefull insights, tips and tricks how to improve you hospitality today.